You are able to return an item as long as it falls under the 30-day return policy. Further details can be found under the shipping & returns section. Important to note international sales are excluded and items marked Final Sale. Restocking fees may apply, check out return policy for more details.
We are truly sorry but no exchanges allowed, you must return the item for a full refund in order to purchase a different item.
When will my order ship?
All orders are shipping on the same day if placed before 2 pm (excluding weekends, holidays, or if we're sailing "smiles" ). You can also find more details on our shipping & returns section.
Do you ship internationally?
We sure do. Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control. For further information visit our shipping and returns sections.
How do I contact someone?
We can be reached through firstname.lastname@example.org or simply . Please allow up to 24 - 48 hours for a customer service representative to respond. Customer service hours are Monday - Friday: 9 am - 5 pm EST
You sure can pick up in our store. Will be waiting!